Bildup AI's Terms and Conditions

General

Bildup AI Services Limited (also referred to as "BILDUP AI", "we", "our", or "us") is a limited liability company registered in Nigeria with the Corporate Affairs Commission under registration number RC: 8538101. These Terms of Service ("Terms") govern your use of BILDUP AI's AI-powered educational products and services, including our website and app (collectively, the "Services").

In these Terms, "we", "our", or "us" refers to Bildup AI Services Limited, while "you" and "your" refer to each customer, visitor, or user of our mobile application, website, and Services.

IMPORTANT: PLEASE REVIEW OUR TERMS OF SERVICE CAREFULLY

By registering for, accessing, or using the Services, you confirm that you have read, understood, and agree to these Terms, along with our Privacy Policy.

For Parents/Guardians/Sponsors: If you permit your child to use the Services, you agree to these Terms on their behalf and consent to the processing of their data as described in our Privacy Policy.

For Organisations: If you register users on behalf of your organization, you represent that the users comply with these Terms, unless your organization has a separate written agreement with us.

Critical Note About Arbitration and Legal Rights: These Terms include a mandatory arbitration clause (Section 12). By agreeing, you waive your right to litigate disputes in court or have a jury trial, where permitted by law.

1. User's Acknowledgement and Acceptance of Terms

By using the Services, you agree to be bound by these Terms. If you disagree, discontinue use immediately. Your sole remedy for dissatisfaction is to stop using the Services. These Terms are effective upon your first use.

We reserve the right to modify these Terms at any time. Changes will be posted on our website or app, with material changes notified via email or in-app notice. Your continued use after changes constitutes acceptance.

2. Privacy

By using the Services, you acknowledge that you have reviewed and consent to our Privacy Policy, which describes how we collect, use, and protect your data, including for AI personalization and improvement.

3. Age Restriction and Capacity to Use Our Service

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services independently. If under 18, you must have verifiable parental/guardian consent. We do not knowingly collect data from children under 13 without consent, per our Privacy Policy. Parents/guardians are responsible for supervising minor users.

4. Registration and Security

  1. To use the Services, you must provide accurate information (e.g., name, email, phone number) and keep it updated. You are responsible for your account security and all activities under it. We may suspend or terminate accounts for inaccuracies or violations. Notify us immediately of any breaches at support@bildup.ai.
  2. By using the Services, you consent to notifications; opt out via email instructions or app settings.
  3. We may modify, interrupt, or suspend Services without notice.
  4. Use the Services only for personal, non-commercial educational purposes, in line with our Privacy Policy.
  5. Use is at your own risk; we are not liable for device damage, data loss, or incidental harms.

5. Subscription and Payment

You are responsible for subscription fees and agree to our payment terms. To access learning features, you must make a one-time payment for a subscription period, which provides a set number of credits for AI interactions and features. Once the subscription expires, you must make another payment to renew access. There are no automatic renewals.

5.1 Subscription Plans

We offer plans (e.g., daily, weekly, monthly, quarterly, annual) with varying access to AI-powered educational features.

5.2 Refund Policy

Purchases are final and non-refundable, including for partial periods.

5.3 Price Changes

We may adjust pricing at any time, with notice for active subscribers.

5.4 Payment Authorization

Payments are facilitated through third-party providers. By paying, you authorize the charge for your selected plan. We are not liable for payment issues—contact your provider or bank directly.

5.5 Security and Fraud Prevention

We employ measures to prevent fraud; violations may result in immediate suspension.

5.6 Disclaimer of Liability

We are not liable for any losses or issues arising from payments or subscription use.

5.7 Modification and Termination

We reserve the right to modify, suspend, or terminate subscription plans or access at our discretion.

6. Subscription Disclaimer

6.1 No Warranties

ALL OUR PRODUCTS AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (A) THE PRODUCTS AND SERVICES WILL MEET YOUR REQUIREMENTS; (B) THE PRODUCTS AND SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE QUALITY OF ANY PRODUCTS OR SERVICES OBTAINED BY YOU FROM US OR OUR AFFILIATES WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS.

THIS PRODUCT/SERVICE COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE PRODUCTS AND SERVICES, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY PRODUCT OR SERVICE LISTED HEREIN AT ANY TIME WITHOUT NOTICE. THE PRODUCTS OR SERVICES MAY BE OUT OF DATE, AND WE MAKE NO COMMITMENT TO UPDATE SUCH PRODUCTS OR SERVICES.

THE USE OF OUR SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH ACTIVITIES.

WE MAKE NO WARRANTY REGARDING ANY TRANSACTIONS EXECUTED THROUGH OR IN CONNECTION WITH OUR PRODUCT OR SERVICE, AND YOU UNDERSTAND AND AGREE THAT SUCH TRANSACTIONS ARE CONDUCTED ENTIRELY AT YOUR OWN RISK. ANY WARRANTY THAT IS PROVIDED IN CONNECTION WITH ANY PRODUCTS AND/OR SERVICES MATERIALS OR INFORMATION IS PROVIDED SOLELY BY SUCH A THIRD PARTY, AND NOT BY US OR ANY OTHER OF OUR AFFILIATES.

You understand and agree that temporary interruptions of the services available through us may occur as normal events. You further understand and agree that we have no control over third party networks you may access in the course of the use of our service, and therefore, delays and disruption or other network transmissions are completely beyond our control.

You understand and agree that our Services are provided "AS IS" and that we assume no responsibility for the timeliness, deletion, or failure to store any user communications or personalization settings. We do not guarantee uninterrupted, error-free, or bias-free AI outputs. AI-generated content (e.g., personalized case studies, lessons, quizzes derived from user conversations and profiles) may contain inaccuracies, biases, or hallucinations—verify independently.

6.2 Continuous Learning

The content and materials provided through our Services are intended for capacity-building, continuous learning, skills and talent development, upskilling, career development.

6.3 No Guarantee of Results

You understand and agree that although our Services aim to provide valuable learning and training, we do not guarantee any specific outcomes, results, or advancements for subscribers. Any testimonials or examples provided on our platform or in our materials are not guaranteed to be results that you can achieve.

6.4 User Responsibilities

You are responsible for your learning, lawful use, and compliance with regulations.

7. Intellectual Property

We grant a limited, revocable license to access and use content for educational purposes only.

8. Your Intellectual Property

Your User Content remains your property. When you submit User Content to us or via the Services, you agree to the following terms:

  1. You allow us to use your User Content. You grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, sub-licensable, and transferable right to use, exercise, commercialize, and exploit the copyright, publicity, trademark, and database rights with respect to your User Content, including for AI training and personalization (anonymized, e.g., to refine profiles or generate better content).
  2. We can make changes to or delete your User Content. You grant us the right to make changes, edits, modify, translate, format, or delete your User Content.
  3. You have all legal rights to your User Content. You represent and warrant that:

    • You have all licenses, rights, consents, and permissions necessary to grant the rights set forth in these Terms to BILDUP AI with respect to your User Content.
    • Your User Content does not and will not infringe any third party's intellectual property rights, proprietary rights, privacy rights, confidentiality, rights of publicity, or otherwise violate these Terms or applicable law.
    • BILDUP AI does not need to obtain any licenses, rights, consents, or permissions from, or make any payments to, any third party for any use of your User Content, or have any liability to a User or any other party as a result of our use or exploitation of your User Content.

9. Rights Concerning User Accounts and Termination

We reserve the right to monitor, terminate, suspend or delete any User Account at any time at our sole discretion, including for AI misuse. We have no obligation to comment on any reasons for account monitoring, termination, suspension, or deletion. We have no liability to you or third parties for any use of the Services associated with your account. Upon suspension or termination of your account, you must cease all use of the Services and User Content. Your representations and warranties shall survive termination.

10. Indemnity

You agree to defend and indemnify BILDUP AI, our subsidiaries and affiliated companies, and our officers, directors, employees, partners, contractors, representatives, agents, and third-party providers from and against any and all claims, causes of action, damages, obligations, losses, liabilities, costs or debt, and expenses (including reasonable attorneys' fees and costs) and all amounts paid in a settlement arising from or relating to, breach of these Terms or violation of any applicable laws, including AI-related claims (e.g., harms from biases, inaccuracies, or hallucinations in generated content). We reserve the right, in our sole discretion, to assume the exclusive defense and control of any matter for which you have agreed to indemnify us and you agree to assist and cooperate with us as reasonably required in the defense or settlement of any such matters.

11. Electronic Communications, Transactions and Signatures

You agree to receive electronic communication and to the use of electronic signatures, contracts, orders, other records and to the electronic delivery of notices, policies and records of transactions initiated or completed by us or via the service.

12. Governing Laws and Jurisdiction

We shall make an effort to settle all disputes amicably. Any dispute arising out of the use of our service which cannot be settled by mutual agreement/negotiation, shall within 1 (one) month be referred to arbitration by a single arbitrator at the Enugu State Multi-Door Courthouse ("EMDC") and governed by the Arbitration and Conciliation Act, Cap. A10 Laws of the Federal Republic of Nigeria. The arbitrator shall be appointed by both of us (we and you), where both of us are unable to agree on the choice of an arbitrator, the choice of arbitration shall be referred to the EMDC. The findings of the arbitrator and subsequent award shall be binding on both of us. Each of us shall bear our respective costs in connection with the Arbitration. The venue for the arbitration shall be Enugu, Nigeria. These Terms are governed by Nigerian law.

13. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the content, accuracy, privacy policies, or practices of any third-party websites or services.

14. Full Agreement

These Terms are the entire agreement between you and BILDUP AI concerning the use of our service. They supersede all other communications and proposals (whether oral, written, or electronic) between you and BILDUP AI concerning our service and governs our relationship. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. BILDUP AI's failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. Contact us at support@bildup.ai

15. AI-Specific Terms

Transparency: Our AI engages in intelligent conversations to build insights into your knowledge, goals, proficiency, motivations, and aspirations. This profile guides the creation of personalized case studies, lessons, and content. Outputs are based on AI algorithms and data patterns, which may not be fully explainable.

Ethics and Bias: We mitigate biases in AI personalization but cannot eliminate them—report issues via support.